How To Order Tesla Parts | Full Guide

Teslas actually do break from time to time, believe it or not! They aren’t perfect. The company is growing very quickly and their service centers aren’t always the most reliable in the world. When you’re pressed for time you need to make some drastic decisions to get the much needed part.

In this article I will give you a rundown on the 3 main ways to order Tesla parts which are:

  1. From Tesla Service Stations
  2. From Third-Party centers
  3. From Pirate Tesla Car Parts

How You Order Tesla Parts From Tesla Service Stations

Ideally, you should order Tesla parts straight from Tesla service stations. After all, they provide dedicated maintenance services specifically for Teslas. 

That said, if it isn’t practical for you to access Tesla service stations in your area, there are other ways to obtain Tesla parts — namely, third-party providers and (ahem) providers “from the high seas” (if you catch my drift). 

I should note that third-party providers can be a hit or miss, while providers “from the high seas” are — Well, let’s just say you’d rather not have to deal with them at all. But I’ll get to those in a bit.

For now, here’s the rundown on ordering Tesla parts from Tesla service stations:

Teslas Can Pre-Order Replacement Parts Themselves

Did you know? Teslas can now determine which parts need replacements and pre-order new ones.

Tesla announced via Twitter that its cars keep tabs on which parts need replacement and pre-order new ones before your vehicle is due for the next service. The company CEO Elon Musk announced during Tesla’s fourth-quarter earnings call in 2019 that improving the company’s service operation was his priority.

You Can Also Order Tesla Parts Yourself

Although Tesla’s automotive technology may have eliminated some of the hassle of maintaining your vehicle, the car isn’t completely self-aware yet. So, you still need to keep an eye on your vehicle as a regular car owner would.

For example, you can order Tesla parts like windshield wipers, cabin air filters, and anything else to do with charging your car from the Tesla website

Unfortunately, you can’t order more complex parts yourself. Tesla doesn’t make them readily available.

How-To-Order-Tesla-Car-Parts

Instead, only a few Tesla repair shops can order parts for your car. 

Also, after the Tesla Model 3 Sedan was unveiled in 2017, there were major concerns about difficulties in communicating with service stations and long wait times for repairs (among other things).

Fortunately, that’s no longer the case with the new proactive service feature on Teslas. As I said, the cars can self-diagnose problems and automatically pre-order replacement parts if needed. You can then set an appointment at your nearest Tesla Service Station to get your vehicle fixed.

The parts your vehicle needs will be ready when your appointment is due, so you won’t have to wait long before your vehicle is serviced.

How To Find Out if Tesla Accessories Are Available at Your Local Tesla Store

Tesla recommends using the Find Us Map to locate your nearest or preferred Tesla Service Center or Tesla Store. Service centers and stores with Tesla merchandise and accessories will display ‘wall connectors and vehicle accessories’ available.

Tesla Parts Shipped Directly to You

Tesla ships the following parts directly to the address you enter at checkout:

  • Lifestyle
  • Apparel
  • Charging equipment
  • Vehicle parts
  • Most car accessories
Tesla Parts That Ship to a Tesla Service Station

Tesla ships service-installed accessories and parts to a Tesla Service Station after you book an appointment on your Tesla app. Their prices may include installation and shipping costs.

After completing your order of service-installed accessories on the Tesla app, you’ll be prompted to schedule an appointment after checking out. If you’re placing the order on a web-based shop, remember to open your Tesla app to schedule an appointment to have the parts fixed on your car.

The parts will ship and be ready at the Tesla Service Station on your appointment day. You’ll get a notification on the app if the parts are delayed, after which you can reschedule your appointment.

Here’s how you book an appointment on the Tesla app:

  1. Open the Tesla app on your phone.
  2. Tap on ‘Services’.
  3. Tap on ‘Schedule Appointment’ for accessories and upgrade services.

This table shows Tesla parts shipped to you by model 

Tesla PartModel SModel 3Model XModel Y
Wheels and tire packagesYesYesYesYes
Carbon fiber spoilersYesYes
HEPA air Filtration accessoriesYesYes
This table shows Tesla parts shipped to buyers according to model
Automatic Garage Door Opener

Tesla ships Model 3 and Y automatic garage door openers directly to the address you enter at checkout. The store price is inclusive of installation and shipping costs. After receiving your package, you should schedule an installation appointment on the app.

When buying service-installed accessories, you’ll be prompted to log in to your Tesla account and choose your car’s vehicle identification number (VIN). After logging in, your car’s VIN will be selectable beside the items in the cart. If you have more than one car, choose the one associated with items you’re interested in buying.

Payment Options 

Tesla shops accept the following payment methods: 

  • Apple Pay
  • Dogecoin 
  • Visa 
  • Discover 
  • Mastercard 
  • American Express.

Cancellations and Returns

Tesla processes orders quickly, but it’s still possible to cancel an order before processing. To do this, go to ‘Order History’ on your Tesla account to check if the order is eligible for cancellation. View all the orders available and check if the cancellation option appears under the order you’d like to cancel.

Instead of cancellation, a return option will show there if Tesla has processed or shipped the order. Neither of the two options will show if the order isn’t available for either cancellation or return.

Reselling Items Bought From a Tesla Shop

It’s against Tesla’s trademark rights to resell items you’ve purchased from their shop. Tesla and its affiliates don’t sell items for resale but to end consumers instead. Tesla will cancel any order you make in bad faith or with an intent to resell.

Watch this YouTube video showing how to fix Tesla Model 3 with the new Tesla Parts Catalog:

How To Order Tesla Parts From Third-Party Centers

In the past, Tesla owners had to take their cars to Tesla Service Stations for repair work approval for works like disabling supercharging access. But the “Right to Repair” wave has pushed automakers to make third-party repairs possible. 

The move aims to force automakers and electronic manufacturers to make replacement parts and service manuals available to independent auto repair shops and consumers. 

How Many Moving Parts Do Electric Cars Use

On a somewhat related note, I wrote an article called: How Many Moving Parts Do Electric Cars Use? I compared ICE and EV’s with all the benefits of having less parts. Check it out!

For example, Tesla has released a public parts catalog for the following car models:

  • Model S
  • Model X
  • Model 3
  • Roadster

The catalog allows Tesla owners to search for car parts and see detailed drawings for repair works independently.

Tesla Approves Unplugged Performance To Maintain and Repair Its Cars

Tesla has appointed Unplugged Performance, a company that prides itself as a leader in Tesla upgrades, to perform routine maintenance on its vehicles.

You can get in touch with the company for:

  • An upgrade on your Tesla’s performance
  • Cool new rims
  • Brake calipers
  • Racing seats
  • Routine maintenance on all aspects of your Tesla

Unplugged Performance announced that their repair technicians had received the necessary training, and that Tesla has granted them direct access to its diagnostic equipment, replacement parts, and proprietary repair tools.

Conestoga Collision

Conestoga Collision is Tesla’s approved auto body repair service located in Pennsylvania. 

Looking at their website, it seems that they specialize in body repairs after minor oopsies and significant collisions.

If you have a minor accident, you can have your damaged Tesla assessed to estimate the repairs needed. Conestoga Collision can inspect your Tesla sensors, cameras, and similar features, and restore your car to its pre-accident condition. 

The company can also help you order a few parts that may be needed for the repairs. However, you should give them a call to ask if they have the parts you need. Although they claim that you don’t need an appointment, I suggest you book one just in case. 

Conestoga Collision is an approved body shop, so you’d also want to confirm if they handle other repairs and routine maintenance on Teslas. Teslas are EVs that don’t rely on regular parts like traditional internal combustion engine cars. 

So, it would be best if you confirm that your local third-party service center has the parts you need. 

Pirate Tesla Car Parts

There’s a growing trend of counterfeit parts and cars. A pirate car or car part is a duplicate of the original automobile or part from the manufacturer. Counterfeits are manufactured without the consent or knowledge of the original manufacturer, and it’s often difficult to distinguish genuine parts from fake ones. 

One thing you should note is that counterfeit parts come at lower prices than the original ones. That means users are often tempted to buy them without checking their quality, inadvertently putting their lives at risk.

Counterfeiting carries substantial safety issues for the end-user, as well as tainting the reputation of automakers. Pirate cars and car parts have been discovered during major customs crackdowns at some logistics centers.

Statistics: Sullivan and Frost estimated counterfeiting cost vehicle suppliers about $45 billion in 2011.

A fair share of these pirate parts (though not for Teslas) seem to originate from China.

In Dubai, a recent seizure of car parts uncovered more than 64,000 fake car parts consisting mainly of duplicates of renowned Japanese brands.

Counterfeit Tesla Car Parts

Even if pirate Tesla parts were available, why would you want to risk damaging a car that isn’t already easy to find parts for, to begin with? 

Also, you still need help from Tesla for car fixes not yet offered by third-party auto repair shops. In other words, if you install counterfeit parts, Tesla mechanics will most likely identify the pirated parts, and you might risk lawsuits for having counterfeit car parts.

Fun Fact: Aspiring auto barons in China are planning to develop carbon copies of the Tesla Model S to undercut Tesla by providing a significantly cheaper car than the real one. In fact, development for a Chinese Tesla clone Le* Car is already underway.

Quality of Counterfeit Car Parts

Fake car parts aren’t as efficient as the original ones. They often fail and can pose a danger to the car, its occupants, and other road users. Everything from alloy rims, fuel filters, cylinders, brake pads, and electrical cabling has a fake counterpart. And some of these parts are integral to the safety and smooth operation of your car.

Potential Hazards of Using Pirate Parts on Your Car

When vehicle parts fail suddenly due to their low quality, you risk your safety, the warranty you can claim on your car, and compatibility issues.

Safety Threat

For example, bake brake pads may fail to stop your speeding car in time. Artificial alloys may crack the first time they hit a pothole. And if you install fake or faulty electrical parts or cabling, there’s a huge risk that your car will catch fire and become another fatal statistic.

Affects Your Car Warranty

A warranty is a promise by a manufacturer to repair or replace parts of your car within a certain period and subject to conditions you must strictly follow. Your car warranty doesn’t cover fake parts, so that’s another reason to avoid counterfeit car parts.

If you attempt to repair fake parts, you’ll have to take your car to a non-authorized Tesla mechanic. You’ll then risk them damaging your vehicle and causing even more problems. 

Compatibility Issues

In early 2020, a company called Ingetext sold a device that gave customers the ability to boost acceleration for the Model 3 Dual Motor. In response, Tesla released an update that allowed their vehicles to detect incompatible devices like the one Ingetext sold. 

That’s likely not going to be the last hack unscrupulous third-party providers will attempt on Tesla, and not the last one Tesla will fight back against. Therefore, you should avoid installing fake devices on your vehicle as much as possible. 

Frequently Asked Questions

Can I order Tesla parts online?

You can order Tesla parts straight from the Tesla Store and have them shipped to your preferred address. Serviced-installed parts are shipped to Tesla Service Stations instead.

How long does it take to get Tesla body parts?

You can expect to receive your parts days after placing the order. Tesla will email you delivery status updates, so you’ll know when your order is ready.


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Erwin Meyer
Erwin Meyer

Thanks for visiting evspeedy.com. The goal of this site is to be a helpful resource for Tesla and EV owners as this is where my passion lies. I was a TSLA shareholder before the hype and still am. I also believe in Tesla’s speedy mission to accelerate the world to a sustainable future.