Do I Have To Pay for Tesla Mobile Service? What’s Included?

Most Tesla Mobile Service appointments are semi-emergency situations. People are stranded on the side of the road and just want to get home. The last thing they want is to struggle with payment options once the Tesla Mobile Service eventually arrives. So, does Tesla’s Roadside Assistance cost extra money?

You have to pay for Tesla Mobile Service because it isn’t covered in any warranty. Tesla Mobile Service is also not a warranty service repair. As of now, the service charges $1 per round trip mile, with a minimum charge of $100. But, you may get a better deal if you sign up for a long-term plan.

So what exactly are your options? Check out the rest of this article to get a detailed explanation.

To Pay or Not To Pay for Tesla Mobile Service

Regarding the question as to whether you have to pay for Tesla Mobile Service, the short answer is “Yes.”

Compare that to the cost of a traditional tow truck, which can range from $75 to $200, and you can see that Tesla’s mobile service is a great deal. You also don’t have to worry about the quality of service. All Tesla mobile service vehicles are staffed by certified technicians.

Here’s one user detailing their experience with Tesla Mobile Service on Youtube:

Tesla’s Mobile Service Is Available Throughout the US

Tesla’s mobile service is available in several states within the U.S. However, the EV maker is rapidly expanding the service throughout the world. As of this article, they’ve already set up shop in Europe and are looking to expand to other continents soon.

For those of you who live in the good ol’ US of A, here’s a table on the number of service centers in your state (if there is one).

StateNumber of Service Centers
Arizona5
California39
Colorado4
Connecticut1
Delaware1
Florida11
Georgia5

Number of Tesla mobile service centers per U.S. state

Did You Know:

Tesla’s mobile service fleet is the largest globally. That’s more than the biggest traditional auto service companies!

How To Schedule a Tesla Mobile Service Appointment 

If you need to use Tesla’s mobile service, you can schedule an appointment via their website. All you have to do is provide your location and the type of service you need. Once you’ve done this, a technician will come to your site to service your car.

Alternatively, you can also schedule an appointment by calling Tesla’s customer service number. The number is 1-888-518-3752.

I’ve used this service myself and can attest to its convenience. Once, I had a flat tire while I was on vacation and was able to schedule an appointment with Tesla’s mobile service. After 15 minutes, a technician came over and had my car fixed in no time.

Potential Issues With Tesla Mobile Service

If you have any problems with the mobile service, you can contact Tesla’s customer service department. They’ll be happy to help you resolve the issue. As far as I can tell, most people have a positive experience with Tesla’s mobile service. If you have a problem, you can be sure Tesla will do everything they can to make it right.

The only recurring issue you may have with the service is the cost. Some feel that $1 per mile is too high. For me, the service is worth the price, but your mileage may vary.

Check this article out! I wrote a full and comprehensive article about the good and the bad about Tesla Service in general. Find out what you can do if you ever feel stuck and frustrated with Tesla Service.

Fun Fact #1:

Tesla’s mobile service is available in over 30 countries worldwide.

Servicing a Tesla Yourself

Tesla recommends you use their mobile service for all repairs and maintenance. I personally recommend using that service as much as possible, especially since any damage you inflict while fixing your car can void any warranties. 

But if you’re a DIYer, you may be able to do some of the work yourself. For example, you can change your brakes or replace your tires. But more complicated tasks, such as changing the battery, should be left to the professionals.

Fun Fact #2:

Tesla’s CEO, Elon Musk, is a big fan of DIY culture. He’s even been known to work on his cars himself!

Frequently Asked Questions

Can Tesla’s Mobile Service Fix Panel Gaps?

According to Tesla’s website, their mobile service can fix panel gaps. Some users report that the results aren’t always great, though.

How Far Will Tesla Mobile Service Travel?

Tesla’s mobile service will travel up to 50 miles (81 km) to reach you.


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Erwin Meyer
Erwin Meyer

Thanks for visiting evspeedy.com. The goal of this site is to be a helpful resource for Tesla and EV owners as this is where my passion lies. I was a TSLA shareholder before the hype and still am. I also believe in Tesla’s speedy mission to accelerate the world to a sustainable future.